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ISO 9001: 2008
Certified Headquarters
Section XIII:
CONTROL OF NONCONFORMING PRODUCT

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General Policy
Nonconforming product is identified, documented and evaluated. Such product is not to be shipped, entered into stock or processed. Repaired and/or reworked product shall be reinspected.

DISPOSITION OF NONCONFORMING PRODUCT
Documentation of nonconforming product is made through the Quality Assurance Department. All nonconformances must be reported, regardless of how insignificant. Nonconforming product shall be segregated from conforming product.

CONTROL OF REWORKED PRODUCT
As a non-manufacturer, HTI does not perform any rework of product. All reworking activities are performed by a subvendor or contracted vendor.

Repaired or reworked product is reinspected per established inspection plans prior to shipment to the customer.

REPROCESSING
Management shall identify parts to be reprocessed.

SORTING
Management shall identify parts to be sorted.

SCRAPPING
Management shall direct parts to be scrapped if neither reprocessing nor sorting will correct the problem.

When parts are scrapped, management shall take every precaution to assure that such parts cannot find their way into HTI inventory under any circumstances.

ENGINEERING APPROVED PRODUCT AUTHORIZATION
For customer specific parts, any change to a part or process may not be made without prior approval from the customer. All products shall be properly identified and records maintained.

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